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Our delivery service is only available for Colombia. For international shipments, the value will be quoted.

Moldeate Fajas subcontracts to the best specialized courier companies to carry out the delivery.

It is important to specify if your purchase is a gift, not to send the envelope and not to add the tickets to the package.

Check that all your data is correct and complete since this depends on the success of your delivery.

The delivery time starts from the application of the charge, which will be notified to you by email within a period of approximately 48 to 72 hours.

from the purchase.

Delivery times vary according to the selected messaging depending on the destination and occur at any time of the day.

In order to offer you greater security in your delivery, all our merchandise travels insured.

All your purchased products will be packed free of charge. Additionally, to send your gifts we will pack with the institutional image of Moldeate Fajas (except for large volume products).

As a complement to your gifts, you can place a congratulatory message that is printed on a card by placing it in the gift wrap, at no cost.

Upon receiving your package, we recommend you check that there is no defect or alteration, if so, please do not receive it, write down the comments on the courier's ticket and report it immediately to the Customer Service area by telephone (+574 ) 444 34 82, if you prefer via email to info@moldeatefajas.com, otherwise Moldova Shajas will not be responsible for the damages that the products may present.

For reports of any of the couriers contracted by Moldeate Fajas, please call us at our Customer Service Center at (+574) 444 34 82 as soon as you receive the package to initiate the clarification.

At the time of delivery to your home, the person receiving the merchandise will be asked for an official identification (citizenship card, passport, driver's license, or other), so we ask you to have this document at hand.